Standard and ProCare Service
|
In April, 2004 Apple retail stores revamped their in-store service service packages, creating a "Standard" and "ProCare" versions. The services are promoted by a card that compares the services offered by each: |
|
Standard |
ProCare |
|
| Test-drive |
X
|
X
|
| Price guarentee |
X
|
X
|
| Take it home today |
X
|
X
|
| My Mac |
X
|
X
|
| Genius Bar |
X
|
X
|
| File transfer |
X - transfer
|
X - complete set-up
|
| Rapid repairs |
X - 3 days
|
X - next day
|
| Reserve a Genius |
X
|
|
| Custom workshops |
X
|
|
| Exclusive discounts |
X
|
|
| Cost |
Free
|
$99
|
The back of the card contains the terms and conditions of the two service levels.
Also see Apple's flyer (pdf) that describes ProCare and its benefits.
