Retail Store Cashier

In early October, 2004 Apple posted an opening for a part-time cashier for the SoHo (NYC) retail store. Here's the job listing for what they called a "Mac Cashier:" In October 2005 Apple several "Lead" versions of this position.

Are you as passionate about customer service as you are about the latest Mini iPod? Does the thought of closing an Apple sale quickly, efficiently and with a smile, make you tingle even more than those three seconds right after a sneeze? Do you have cash handling, retail sales or customer service experience and can?t imagine a more rewarding place to utilize those skills than an Apple Store? If so, you might have what it takes to become an awesome Apple Cashier.

You, and millions of other Mac users around the world, know that when a computer is done right it can be much more than a beige box made for the left side of the brain. You know and love the power and elegance of the Mac.

As an Apple Cashier, you'll have the opportunity to share this life-enriching tool with other people. Whether someone is a new user, a lifelong Mac enthusiast, or a PC switcher, you'll be the person to close the sale and confirm him or her how a Macintosh can change lives.

Some stores have cashiers who are just filling a space on the register line. Our cashiers are the cream of the crop. Are you one of them?

Key Features:

• Provide complete and appropriate solutions for every customer by utilizing retail sales and customer service skills.
• Have passion for technology. We would like to know you possess a working knowledge of the Mac and the latest OS is a plus.
• Bring your area of expertise to add value to our diverse team.
• Love interacting with people as much as Macs.
• Be a good listener and an excellent communicator.
• Would rather be in the front row of a MacWorld keynote speech than have free cable TV for a year.

Job Description:

• Enrich the lives of Apple customers by providing unparalleled customer service.
• Provide complete and appropriate solutions for every customer, regardless of the potential revenue they represent.
• Collaborate and communicate with team to drive sales.
• Keep your register area in tip-top shape by maintaining store presentation and visual standards.
• Demonstrate responsibility and protect Apple's assets through loss prevention awareness.
• Comply with all company policies and procedures faithfully. Follow Apple?s steps of service with every customer.
• Execute all POS transactions quickly and accurately.
• Communicate positively with store team members, customers, channel partners, and headquarters. Remember, you represent the Apple brand.
• Have the ability to be on your feet up to 8 hours a day.
• Oh yeah - and have fun! After all, this is Apple.

Successful candidates have previous retail sales, cash handling and POS experience, as well as a passion for technology.

Lead Cashier - Full TimeReq. ID: 2404513
Location: Brea-Brea Mall-R156, California
Country: United States
Req Date: 04-Oct-2005

Ket Objective:

• Responsible for maintaining an effective and organized cash register area while providing excellent service, observing and maintaining all POS policies and procedures.
• Duties:
• Rings sales efficiently and accurately in accordance to established markdown, price override, post void, and purchase procedures.
• Closes out register by counting cash and reconciling cash balances against the register.
• Organizes all cash wrap supplies.
• Communicates with management on inventory levels of those supplies.
• Reorders supplies as needed.
• Observes customers and alerts loss prevention associates or MOD to potential shoplifters or vandalism.
• Insures that the highest level of service is given to each customer making a transaction, executing the steps of service with every customer.
• Maintains excellent presentation of all merchandise with and around the register area.
• Completes any regular sales transactions involving cash, credit, checks, etc.
• Ability to be on your feet up to 8 hours a day.