Associate Store Manager - HR

KEY OBJECTIVES: - Primary responsibility is to assist their store in growing the Apple Brand through unparalleled customer service, store contribution and profitability.

As a member of the Retail management team the Assistant Store Manager of Human Resources will manage the Human Resources function of their store under the direction and supervision of their store manager.

• Assist the SM in evaluating staffing needs, hiring or moving associates (including interviewing candidates, selecting candidates to proceed through the hiring process, facilitating the background check process, and extending offers)
• Assist with staffing the store based on the staffing model set by the SM.
• Manage and direct the on-boarding process (including training new employees on the skills and behaviors that associates need to perform their duties, assigning mentors, etc).
• Administer T & A and payroll process.
• Serve as the store's intermediate contact on HR policies, processes and employee relations issues, providing guidance to other ASM's on these matters, after partnering with their SM or corporate HR contact.
• Upon instruction from SM, implement coaching to associates on performance expectations, P & P, attendance and store goals.
• Monitor and enforce meal and break requirements.
• Schedule and plan work of associates (including evaluating and responding to request for time off, availability changes and leave of absence requests).
• Coordinate the termination process (including final pay coordination).
• Track and monitor attendance compliance.
• Upkeep of employee files, management files related to HR matters and requisition files.
• Ordering HR supplies and other office functions as necessary.
• In addition, the Assistant Store Manager of Human Resources:
• Completes projects associated with their division of responsibility.
• Implements innovative ideas to improve processes and performance within their assigned area(s).
• Works closely with the store associates in the form of training and development on customer service, product knowledge, inventory control and visual merchandising display.
• Supports the Store Manager by coaching store associates to consistently provide exceptional performance and customer service.
• Regularly status with and receive direction from their manager(s).
• Communicate positively with staff, customers, and partners.
• Assists their manager(s) in recruiting, hiring, retaining, and training, a diverse and talented team.
• Ensures compliance with all company policies and procedures.
• Protects all company assets.
• Follows standard practices and procedures.
• Maintains store expectations and systems.
• Performs other administrative functions as assigned by manager.
• Performs manager-on-duty functions (5 - 15%) including: monitoring sales floor coverage and maintaining sales generation focus, completing sales transactions and overrides (including cash, credit and check processing as well as exchanges, refunds and adjustments) and daily accounting and store operations procedures.

3 to 5 years of previous retail leadership experience required. A BS degree in Business or related discipline (or equivalent experience) is desired. Prior retail management experience is a plus.