Apple now have a complete purchasing solution hidden beneath the display tables of their retail stores. When the company migrated from dedicated purchase counters to Specialists toting portable computers, it raised the issue of how to print receipts and bag the customer’s purchase. The first solution was to mount small thermal printers beneath the display tables so employees wouldn’t have to walk to the rear of the store to retrieve the print-out. They also began e-mailing receipts to eliminate printed copies entirely. Now the stores have installed shopping bag dispensers beneath certain product display tables, shortening the process of completing a purchase transaction.
Also check the story about the under-table printers.
Apple has installed bag dispensers (top) beneath selected display tables so employees can quickly and efficiently complete a purchase transction.
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Slick.
Those have been there since the EasyPays were rolled out…
SurferX… I hate to be disagreeable, but no. These were not there since the rollout of EasyPay. EasyPay was rolled out over three years ago. These are not that old.
It must be a slow news day/week/month at ifo.. this solution has been in place for about a year or so.
Yeah, these have been there for a while. Of course, they never get refilled so they’re mostly useless.
These have been there for over a year.
These have been there since I worked there…year or so ago
I must admit that for those non-in-store workers, aka customers, I never knew they were there. Another example of the Apple solution to a problem, so thanks for sharing this Gary.
-Brian
It depends on the store. Stores receive upgrades when it’s determined that they’re needed. Most stores have had multiple EasyPay printers for over a year, but one of the stores I used to work at only got a couple extras installed for holiday (then took them down shortly after). Stores in need of renovation may not get it if they aren’t performing strongly enough to warrant the expense.
Really?!!? That’s new?!? The Apple Store I frequent (Pacific Centre in Vancouver) have had both the bags and receipts under the display tables ever since it opened last May. So, must only be new at the older stores, and the newer stores have been built with them already.
again, nothing that new or radical. no need to get hotheaded.
but i’m glad it’s only just been posted because of LP…they’re hidden for a reason: so that joe blow cannot shlepp into a busy store, bag a product and walk out.
and yes, they are not always stocked as bag supply ebbs and flows and different CS strategies are adapted on an almost weekly basis, resulting in many different day to day operations decisions.