Comments on: iPhone 3G Day #2: Process Smoother, Not Faster

By: John Vidale

John Vidale — Mon, 14 Jul 2008 05:00:47 +0000

Maybe later.

In Bellevue, WA, yesterday early the line was described to me as 5-6 hours to Nirvana. Walked by early today and heard 3-4 hours, and the employee wasn’t positive there was enough stock on hand for even the people already in line.

As I’m still learning iPhone 2.0, maybe I’ll wait a week to get the 3G, even if my wife has to wait a week to get my old original iPhone (and she’s getting pushy).

By: JoeB

JoeB — Mon, 14 Jul 2008 03:51:00 +0000

A lot of pissed off and disgruntled Apple Employees so I hear.

By: Bob

Bob — Mon, 14 Jul 2008 03:45:26 +0000

Thought I would drop into the Millenia Mall in Orlando to pick up an iPhone around 5;30 pm on Sunday (thinking the crowds would be past) and was shocked to see a waiting line of over thirty people waiting outside the store.

They were not letting anyone in who was not buying an iPhone. They must be selling a shit load of them. Any guess as to how many they will have sold the first weekend?

By: Jeff

Jeff — Sun, 13 Jul 2008 21:02:22 +0000

Went to the Old Orchard (Skokie, IL) store yesterday. The line was about 2 1/2 hours long. The manager came out early on and took a count, asked us what model we wanted, and told us there would be stock. After an hour and a half, another employee came out and said that only white 16GB phones would be available and the black was sold out. Some guys got very angry and the manager came out and then told them there may not even be enough 16GB models period. Many people were very pissed. The manager tried to double-talk his way out of it but didn’t do too good a job.

Then, one of the guys who really complained a lot was taken out of line and waited on the side. Just after we went into the store, the manager took that guy into the store and sold him a phone. Some of us were in front of this guy in line, but because he whined the manager took care of him.

Not a very pleasant experience for any of us. Very disappointed with Apple retail.

By: Judi Sohn

Judi Sohn — Sun, 13 Jul 2008 20:56:22 +0000

My experience in central New Jersey was the same as the previous commenter. Spent 3 hours on a line that never had less than around 75 folks on it. When I left the store about 3 hours and 15 minutes after arriving at the mall, the end of the line was in the same spot as when I started.

Once inside the store, I was pleasantly surprised at how easy it was to register 2 new iPhones on our family plan, buy a few accessories and get out.

By: Mike

Mike — Sun, 13 Jul 2008 17:29:07 +0000

I went to the Apple Store in Ardmore on Saturday and it took me over 4 hours to purchase an iPhone 3G. Once I was with an Apple employee inside the store I was in and out in under 10 minutes.

By: Mark Spencer

Mark Spencer — Sun, 13 Jul 2008 17:23:14 +0000

We purchased two iPhones at the Brentwood (northern CA) AT&T store and we were in and out in about 1 hour. The manager was really doing a good job with the line and provided cold bottled water. Once inside, it was quick to update our existing plan.