Pessimism For iPhone Sales Process

July 4, 2008

A change in the sales contract between Apple and AT&T has raised questions about the efficiency of sales for the iPhone 3G when it first goes on sale July 11th. According to both companies, buyers will be required to select a service plan before they leave the store, including providing information to complete a credit check and port any previous telephone number to the new plan. The purchase could also include physical activation of the phone within the store. Previously, iPhone buyers simply purchased the iPhone in a box, and then had the pleasure of unboxing the phone at home, and took care of all service and activation at home using the iTunes application. AT&T has posted a Web page detailing the purchase process, and has even posted a flyer (pdf) of complicated “iReady” instructions for buyers. Apple’s retail initiative is based on “surprise and delight,” which observers feel may be impossible to fulfill if the new iPhone 3G must be unboxed in the store, and if long lines form on debut Friday.

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Related posts:

  1. iPhone 3G Day #2: Process Smoother, Not Faster
  2. Apple Streamlines iPhone 3G Purchase Process
  3. iPhone Sales Still Strain Retail Stores
  4. First-Day iPhone Sales Seem Slim
  5. iPhone Sales Tidbit

{ 4 comments… read them below or add one }

1 HSE July 4, 2008 at 2320

I don’t think they have much of a choice. In order to subsidize the phone, they must be activated before they leave the store – otherwise, well.. you saw what happened with the original iPhone.

Reply

2 Mark Wilson July 5, 2008 at 0639

Personally I don’t have a problem with what happened to the original iPhone.
I would rather pay more up front, one time, than pay more every month for ever.

Reply

3 Joe July 6, 2008 at 2334

I agree with Mark! :D ^.^

This is all a trick, everyone says “sweet finally a lower price!” but really you end up paying more in the end. :[

Apple has always had some genius marketing. :o

Reply

4 Gee July 9, 2008 at 1251

In-store activation will be a mess. Guaranteed

Reply

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