Comments on: Printed Receipts Now ‘Under the Table’ http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/ news and information about Apple Inc.'s retail stores Fri, 05 Dec 2008 01:42:11 +0000 http://wordpress.org/?v=2.6.5 By: Maybe? http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29135 Maybe? Mon, 12 May 2008 19:29:12 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29135 No more EZ pays - iPod Touches with a 30 Pin card reader attached. It's coming... No more EZ pays - iPod Touches with a 30 Pin card reader attached. It’s coming…

]]> By: Howie Isaacks - Former MG http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29119 Howie Isaacks - Former MG Sun, 11 May 2008 01:42:43 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29119 This has been going on for a while now but, it's great. It certainly helps Apple save some money on staffing -- not having to have dedicated cashiers. When Apple tried to staff the stores with dedicated cashiers, these individuals didn't get trained on anything but cashiering which made them useless when the store got REALLY busy. I was a Mac Genius but, I often went onto the sales floor and helped sell. It's interesting that I was actually a better salesman after getting promoted to Mac Genius than I ever was when I was a Mac Specialist. I think it was the fact that I was just better at dealing with customers by then. This has been going on for a while now but, it’s great. It certainly helps Apple save some money on staffing — not having to have dedicated cashiers. When Apple tried to staff the stores with dedicated cashiers, these individuals didn’t get trained on anything but cashiering which made them useless when the store got REALLY busy. I was a Mac Genius but, I often went onto the sales floor and helped sell. It’s interesting that I was actually a better salesman after getting promoted to Mac Genius than I ever was when I was a Mac Specialist. I think it was the fact that I was just better at dealing with customers by then.

]]> By: jason http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29118 jason Sun, 11 May 2008 00:08:26 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29118 Wait a minute! How does the Apple Store operated with no "real" paper reciepts. Now, I've never been to an Apple Store, waiting for Pacific Centre to open, so this idea of them just putting in the reciept printers now baffles me. Is like everything locked up and only staff can get at it or something? That's what I find most interesting about this, I just can't figure out how that works? [IFO -- Paper receipts were available previously and still are. However, employees at the front of the store had to walk all the way to the back (or other location) to yank the paper receipt off the central printer. Now they can pretty much walk the customer out of the store, grabbing the receipt on the way and handing it to the departing customer.] Wait a minute! How does the Apple Store operated with no “real” paper reciepts. Now, I’ve never been to an Apple Store, waiting for Pacific Centre to open, so this idea of them just putting in the reciept printers now baffles me. Is like everything locked up and only staff can get at it or something? That’s what I find most interesting about this, I just can’t figure out how that works? [IFO -- Paper receipts were available previously and still are. However, employees at the front of the store had to walk all the way to the back (or other location) to yank the paper receipt off the central printer. Now they can pretty much walk the customer out of the store, grabbing the receipt on the way and handing it to the departing customer.]

]]> By: jardj http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29081 jardj Fri, 09 May 2008 08:10:43 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29081 This is definently not new. They did these along time ago. It was something that some staff thought of and then spread out. In regards to large purchases, its not policy, never has been, just customers feel "safer" if they have it. It's all psychological. When EZPay was first introduced, if one customer said no, the rest would say no and you'd use the cash register on the rest of the line. Now its a normal thing. [IFO -- OK, it's not new. A photo of it <strong>is</strong> new.] This is definently not new. They did these along time ago. It was something that some staff thought of and then spread out.

In regards to large purchases, its not policy, never has been, just customers feel “safer” if they have it. It’s all psychological.

When EZPay was first introduced, if one customer said no, the rest would say no and you’d use the cash register on the rest of the line. Now its a normal thing. [IFO -- OK, it's not new. A photo of it is new.]

]]> By: B http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29080 B Fri, 09 May 2008 03:55:12 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29080 Blah, this is nothing new. Blah, this is nothing new.

]]> By: ~bc http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29079 ~bc Fri, 09 May 2008 01:22:37 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29079 The printers themselves are not new, either. Same printers, just mounted differently. I recognize this one from my days there years ago. The printers themselves are not new, either. Same printers, just mounted differently. I recognize this one from my days there years ago.

]]> By: AnonymousE http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29076 AnonymousE Thu, 08 May 2008 19:39:37 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29076 This is not at all new. We've had under-table receipt printers for a long time at my store. Those are usually the ones that crap out first. I always re-program my EasyPay to print at the Concierge desk, since it's the most reliable one. This is not at all new. We’ve had under-table receipt printers for a long time at my store. Those are usually the ones that crap out first. I always re-program my EasyPay to print at the Concierge desk, since it’s the most reliable one.

]]> By: George http://www.ifoapplestore.com/db/2008/05/08/printed-receipts-now-under-the-table/#comment-29067 George Thu, 08 May 2008 12:38:07 +0000 http://www.ifoapplestore.com/db/?p=2686#comment-29067 Recently bought a MBAir and after asking if they were emailing a receipt, they said they still give paper receipts for large purchases as a policy. Recently bought a MBAir and after asking if they were emailing a receipt, they said they still give paper receipts for large purchases as a policy.

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