Comments on: ‘Porn’ Claim for Refreshed MacBook

By: Nana 656

Nana 656 — Mon, 04 Dec 2006 01:27:31 +0000

Does Steve Jobs really write to you? [Editor-No.]

By: Dill

Dill — Sat, 02 Dec 2006 02:34:29 +0000

I think there’s some confusion on the wording of this article… if the computer in this article was sold from an Apple Store, it’s not a refurb, but a refresh. Units returned to Apple’s Retail Stores are refreshed at the store, assuming that the machine is in sellable condition. Refurbs are units returned for defects, that have since been repaired. You can only buy refurbs directly from Apple. [Ed.--Headline and article clarified.]
At the stores, there are almost always piles of returned machines waiting to be refreshed so they can be sold again. This usually just means that the software is re-installed, cables wound back up, and all parts are accounted for. It’s not unusual for Mac Specialists to sell those machines before they get a chance to be refreshed fully, or for a machine to be over looked and marked as already being refreshed. If you don’t believe me, just go to your nearest Apple Store and ask them what they have in Refresh.
To put it shortly, I agree that this could almost never happen with a Refurbed unit. However, it can and does happen with Refreshed units.

And Mr. Jobs, I’m sure you can just pull up the Genius notes about the machine and read all about it. ;)

By: dave

dave — Fri, 01 Dec 2006 21:01:19 +0000

Where do I get one? :o))

By: steve jobs

steve jobs — Fri, 01 Dec 2006 20:21:09 +0000

Prove it Dill!

By: Brian Kaemepn

Brian Kaemepn — Fri, 01 Dec 2006 19:14:36 +0000

Also from what I’ve read and heard, Apple even goes as far as to put a new case on it so even if the previous owner had scratched the computer, you wouldn’t get them. I see absolutely no grain of truth to this story. They don’t jsut take a computer in back, wipe the screen with a damp cloth and them place it in a box to be sold, they go back to Apple HQ.

-Brian

By: Eric Lewis

Eric Lewis — Fri, 01 Dec 2006 12:06:23 +0000

That’s funny…happend to my laptop at MacBook Pro in Toronto!

By: MacBill

MacBill — Fri, 01 Dec 2006 06:43:32 +0000

Yeah, right. This is ridiculous & not believable at all. Apple’s refurbished machines go through a major process, including erasing the hard drive & other stuff.

By: Dill

Dill — Fri, 01 Dec 2006 05:28:43 +0000

Sadly, this does happen. I know of a certain Apple Store I used to work at where a Nun purchased a refreshed iBook. Somebody sold it without making sure that it was wiped clean from the previous owner, and sat down at the Genius bar with the poor Sister to show her a thing or two about her new laptop. Upon boot up, the Specialist and Nun were both greeted to the prior owner’s custom desktop wallpaper; two ladies and their silicone friend. Wouldn’t have believed it if I wasn’t there… All parties involved were mature about it, though. The Specialist promptly closed the lid, apologized and rushed it into the back for a proper refresh. The Nun blushed and smiled.