Apple Store Cashiering Is Complicated Position

February 7, 2006

Forget about RAM and MHz. The real complexity at an Apple store is the sales and accounting tasks required of those who work the point-of-sale (POS, cashwrap) position. They must thoroughly know Apple’s standardized procedures for handling every type of transaction and method of payment: purchases, exchanges and returns, using cash, credit and debit cards, traveler’s checks and gift cards. From a public Web site I’ve summarized some of the complexities of making the revenue and inventory side of the business run smoothly.

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