Genius Bar Workflow Chart

January 6, 2006

How many visitors to Apple’s Genius Bars actually have vital, critical issues? Not many, and now I’ve charted the potential breakdown of Genius Bar visitors–most are just asking “how to” questions, edging out those with critical hardware issues.

E-mail this story E-mail this story

Related posts:

  1. Genius Bar: Appointments Further Out
  2. #15 Genius Bar Make-Over
  3. A Good Genius Bar Story
  4. Genius Bar & Systems To Get Make-Over
  5. Genius Bar Visitor Brings in Mac SE

Comments on this entry are closed.