I really enjoy reading other people’s experiences visiting an Apple store–but you gotta start out neutral. Ron Miller on Daniweb.com writes that he visited before attending a nearby conference, and admits, “I had set the expectations bar a little high.” It was nearly 100 degrees out, and the air conditioning was apparently taxed. He toured the store, had difficulty getting someone’s attention, he says, and wedged in to the Genius Bar to test a Genius with a test question. “He seemed put off and said if I made it quick.” Then on the way out, “I commented to the kid at the door that for all the money Apple had spent on the store, it might have invested in a decent air conditioner.” Yikes! He calls the person a “kid,” remarks on the cost of the store, and complains about the temperature, all in one sentence. And he makes his remark to someone who has to spend 8 hours in the store suffering the heat. Where’s the sympathy? Well, he admitted he started out with a high bar.
Hey:
Thanks for the link to my post. Since I wrote it, I just want to clear a few things up.
The person at the door was about 20, so to me he was a kid. I didn't exactly wedge in to the Genius Bar. I walked up there and the guy did appear to be free.
As far as expectations, well Apple hyped the stored but good in the days ahead of the opening and during the opening week, so if there is anyone to blame for my expectations, it was Apple that set the bar so high.
Thanks again for the link back.
Regards,
Ron Miller