A Second Key Retail Executive Has Departed Apple

January 15, 2013

A key player in the birth of Apple’s retail chain and a potential candidate to lead the retail stores has left the company. Jerry McDougal, Vice-President of Retail, said goodbye to his colleagues last Friday, sources say. His departure was explained as not work-related, but rather so he could spend more time with his family. Apple notoriously requires an enormous commitment of time from its employees, especially at the headquarters level. That commitment increased even more for retail executives after last year’s departure of Ron Johnson, Sr. VP Retail. McDougal was Johnson’s right-hand man from the moment the chain was conceived in 2000, and there was speculation he might replace Johnson. However, CEO Tim Cook selected outsider John Browett of UK-based Dixons for the position. When Browett was fired last October, speculation again focused on McDougal and others for the Sr. VP position. Instead, McDougal has now departed, and the company says it continues to search for Browett’s successor. An Apple spokesman told AllThingsD that Jim Bean, a 15-year Apple veteran, has moved from his position as VP of Financial Planning & Analysis and will assume McDougal’s position. Outside speculation on the Sr. VP position is focused on Bob Bridger, VP of Retail Real Estate and Development, and Steve Cano, VP of Retail. Both are long-time Apple retail employees. McDougal, 46, graduated from Buffalo State (NY), and received his MBA from the Whitman School of Management (Syracuse University, NY). He began his business career with IBM, and spent 10 years there before moving to retailer PC Connection in 1999. He was recruited by Johnson the next year, and was responsible for retail marketing, product merchandising, store operations, loss prevention and customer loyalty programs. He was a frequent attendee at Apple retail store grand openings and new product introductions world-wide.

McDougal talks to colleagues before the Shinsaibashi (Japan) retail store grand opening in 2004.

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{ 6 comments… read them below or add one }

Marktrek January 15, 2013 at 1647

“Apple notoriously requires an enormous commitment of time from its employees…”
Why don’t they have normal hours and then hire enough people to get the work done. It is not like Apple not being able to afford it. Happier employees, enough people for grand openings, easier to cover work loads when someone quits. Now Apple is missing two top execs. Any problems with Cook as CEO?

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Anonymous January 15, 2013 at 1701

I’ve worked for Apple retail since the start. When Ron left, it was shocking and hurt the culture of the stores. With Jerry’s departure, this is a bad sign that more changes are coming and not for the good. Is this the turning point of losing focus on culture and focusing on only results?

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ex-Apple January 15, 2013 at 1717

The one to watch is Cano. When/if he leaves, the fat lady will begin to sing.

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Throwthatham January 15, 2013 at 1947

I’ve heard that full timers are being expected to have 24/7/365 avalibility. South for work/life balance. More power to him for taking that balance back.

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Throwthatham January 15, 2013 at 1949

So much for work/life balance

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fight the stupids January 16, 2013 at 1500

Interesting.

I’m confident he’s a multi-millionaire several times over. Many that started at the beginning are – or at least very close to it if in the ARS ranks,

Perhaps he’s been doing the job of Sr. VP since Ron left and isn’t getting reimbursed, realizes he will be expected to train his new boss and just figures it isn’t worth it to deal with any more Browett’s. :)

Ron was often thought of as the vision guy and Jerry was the money guy. Jerry is smart but I never thought of him as the passionate one. I’d see Cano stepping in for that. But, that might be awkward since Cano worked under Jerry for so many years.

And these folks always leave to ‘spend more time with their family’. That was my excuse too. :)

Lastly, it’s a bit annoying that the tracker at the bottom of the article reports 95 comments, but 90 of them are trackbacks. What does 苹果零售业务副总裁Jerry McDougal因家庭原因离职 « 移动科技网 even mean? :)

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