Hacked Phone = No Genius Bar

September 21, 2007

The one-year warranty of your iPhone is voided if you install third-party applications or otherwise “hack” the phone to run on another carriers network. That simple fact is being made clear to those who bring a misbehaving iPhone to the Genius Bar of Apple’s retail stores, even if the iPhone suffers from a problem that otherwise would be covered by the warranty. At least one person reports the Genius also blacklisted a hacked iPhone for future service or return, but was finally able to arrange to return the iPhone under the 14-day policy after paying the 10 percent restocking fee.

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